Welcome to Niagara SPCA Animal Clinic
Eligibility Requirements
Your pet must be at least 4 months of age and less than 7 years of age at the time of surgery.
Your pet must be healthy (including, but not limited to: no history of seizures, grade 3+ heart murmur, pyometra, medications, etc.).
Your pet must not be significantly under or over weight. If your pet does not fall into the “ideal” body condition category, your pet’s surgery may be cancelled.
Your female dog must not be in heat within 3 months prior to surgery.
Pregnant cats and dogs can be spayed, but the pregnancy will be terminated at the time of surgery and a fee will apply. This MUST be discussed with a clinic team member.
Although not mandatory for surgery, we recommend that all pets be up to date with vaccinations.Your pet will receive a pre-operative exam the day of surgery. The veterinarian has the right to refuse service to any animal if deemed a health risk.
If your dog requires a muzzle due to nervous or aggressive behavior, we can proceed with surgery. Please be sure to indicate this on your appointment request form so that we can provide you with additional instructions.
Payment & Cancellation Policies
Payment Policy
Payment for male cats is due at the time of booking. For all other appointments, payment for surgery is due 2 weeks prior to your pet’s appointment. An invoice will be sent to you upon appointment confirmation to be paid online. Payment can also be made in person at the clinic during business hours. Failure to pay by the 2 week deadline will result in the cancellation of your pet’s appointment.
Cancellation Policy
We require a minimum notice of 48 business hours to cancel an appointment to be eligible for a full refund. If less than 48 business hours’ notice is given, a 50% missed appointment fee will apply ($60 for cats, $110-$155 for dogs). This fee must be paid prior to rebooking, or will be deducted from your refund if not rebooking.
Cancellation List
Our cancellation list is reserved for clients with a confirmed and pre-paid appointment. An invoice will be emailed to you upon appointment confirmation. Once paid, you will automatically be added to the cancellation list and we’ll be in touch if an earlier appointment becomes available.
